Company
International Microsoft consulting organization specialized in digital transformation, CRM, ERP and cloud solutions, helping organizations optimize business processes through Microsoft Dynamics 365 and related technologies. The client has a large and ongoing portfolio of Project Operations and Field Service projects, with continuous demand for experienced specialists in these areas.

The Role
We're looking for a senior functional consultant with extensive practical experience in Dynamics 365 Project Operations and, ideally, strong Field Service experience as well. This is a hands-on functional consulting role — not presales, not a certification-level position. You'll be expected to speak concretely about what you've personally delivered and owned in real customer environments.

What you'll be doing

• Analyzing complex business, service and project processes and translating them into scalable, practical solutions

• Independently leading functional consulting activities: requirements gathering, workshops, process analysis, functional design and configuration

• Advising customers on process improvements and solution choices, including challenging requirements where needed

• Hands-on configuration and optimization, plus support for testing, training, go-live and post-go-live

• Working closely with developers, architects and integration specialists to align functional, technical and integration requirements

• Identifying risks and dependencies early, communicating them proactively with concrete evidence

• Assessing change impact carefully and asking the right questions before implementation

• Taking ownership and driving continuous improvement in a multidisciplinary, international team

• Delivering within scope, budget and timeline while maintaining strong customer relationships

What we're looking for

• Extensive hands-on Dynamics 365 Project Operations experience — this is the top priority, with real implementation experience across customer environments (not theoretical, certification-only, or presales exposure)

• Strong practical understanding of core PO processes: project management, resource scheduling, time and expense management, budgeting and forecasting

• Genuine functional consulting seniority — comfortable owning customer-facing functional work independently, day to day

• Hands-on experience with requirements gathering, customer workshops, process analysis, functional design, configuration, testing, implementation and customer guidance

• Strong integrations knowledge — understanding how D365 interacts with surrounding systems, and the ability to work effectively with developers and integration specialists on data flows and dependencies

• 3+ years of substantial experience with Dynamics 365 Customer Engagement

• Enough technical understanding to discuss implications and dependencies with developers, without being primarily a developer yourself

• Strong customer-facing consulting and stakeholder management skills, including advising and challenging stakeholders

• Excellent English communication skills

• Professional experience actively using GitHub Copilot as part of your working process

• Comfortable working fulltime in a remote setup

• Bachelor's degree or equivalent professional/intellectual level

Nice to have

• Extensive hands-on Dynamics 365 Field Service experience (work orders, scheduling, agreements, inventory, mobile) — the combination of deep PO and FS expertise is especially valuable

• Experience with PSA solutions and professional services business processes

• Multiple end-to-end D365 implementations, including larger/enterprise-scale projects

• Strong Dataverse and broader Microsoft platform knowledge

• Experience in international Microsoft consulting environments

• Experience advising on organizational change and business process optimization

• Experience with AI-assisted development or consulting tooling more broadly
  
  📩 Ready to Join?
  We look forward to receiving your application and welcoming you to our team!