Customer Description:
The project is a leading global management consulting firm considered among the most prestigious in the industry.
Hundreds of large global enterprises, including major financial institutions, media companies, technology companies and government agencies rely on the client’s platform and services.

Project Description:
The role supports the Alliance Management team responsible for building and managing strategic partnerships around enterprise software solutions.
The position focuses on documentation workflows, project tracking, coordination between internal stakeholders, and development of operational processes for a newly launched alliance initiative.
The department creates joint service offerings and value propositions tailored to transformational market opportunities and specific client use cases. This ensures collaborations are impactful and aligned with real business needs.
The team works both proactively by identifying new market opportunities and reactively by supporting client-driven collaboration needs such as preferred vendor requirements.
Through strategic partnerships the department aims to deliver distinctive and measurable outcomes for clients while improving the company’s ability to solve complex business challenges.

Project Team:The role is part of a small operations core team of four people.
The position has no direct counterpart and is unique within the team structure.
The work focuses exclusively on internal company processes and does not involve direct client interaction.
The number of supported projects is relatively limited (tens rather than hundreds).

Soft Skills:
• Excellent organizational and multitasking capabilities
• Strong attention to detail
• Ability to manage stakeholders across multiple internal groups
• Understanding of the broader context behind project and financial workflows
• Proactive mindset with the ability to improve processes rather than only execute tasks

Hard Skills / Must Have:
• Strong operational or administrative background
• Experience in roles such as Senior Executive Assistant with project support responsibilities
• Experience as Practice Coordinator or Practice Administrator
• Experience as Sales or Account Management Assistant
• Experience as Operations Coordinator
• Confident Excel user including filtering and building basic databases
• Experience working with CRM systems

Responsibilities and Tasks:
• Maintain and update a central database of ongoing alliance-supported projects
• Collect, organize and store incoming project documentation
• Ensure that all required documents are available for each engagement
• Maintain accuracy of the central Excel-based tracking database
• Support the financial workflow including invoice requests and issuance
• Coordinate with finance teams regarding billing and payments
• Track payment statuses and ensure completion of financial steps
• Collaborate with alliance managers, finance teams, payment teams and account managers
• Escalate non-standard cases and clarify operational requirements when needed
• Stay informed about updates in internal processes or stakeholders
• Assist in creating workflows for a new initiative where processes are still evolving
• Document procedures and create operational manuals for future handovers
• Identify inefficiencies in operational processes and propose improvements
• Operate effectively in an environment with evolving processes and new tasks

Technology Stack:Excel, CRM systems (e.g., Salesforce) and tools for workflow and procedure documentation

👍English: upper-intermediate

🌍 Location:

📩 Ready to Join?
We look forward to receiving your application and welcoming you to our team!